We do not provide emergency consultations, emergency management, or transport.
Our focus is routine veterinary care. If your pet needs urgent help, please go straight to your closest vet clinic or one of the emergency centres listed below. If you prefer a mobile option that can come to you and, if required, transport your pet safely to hospital, contact Ready Vet Go.
When to go straight to emergency
Go now if you see any of the following: difficulty breathing, blue or very pale gums, collapse or seizures, snake bite, uncontrolled bleeding, suspected bloat, repeated vomiting with weakness, inability to pass urine, or eye injuries.
Call ahead so the team can prepare.
Call ahead so the team can prepare.
Emergency vet option
Mobile emergency vet option
Ready Vet Go – Mobile urgent care and ambulance
What they do: Mobile urgent vet consultations at home and vet-grade ambulance transport between clinics or to an emergency hospital. Staffed by an emergency-trained veterinarian.
How to reach them: 0421 095 838 or via their website.
How to reach them: 0421 095 838 or via their website.
Emergency hospitals in Melbourne (non-mobile)
CARE – Centre for Animal Referral and Emergency, Collingwood
Phone: (03) 9417 6417
Address: 5 Hood Street, Collingwood VIC 3066
Hours: Open 24 hours, 7 days. No appointment needed for emergencies, but please call before arriving.
Website: https://carevet.com.au/wp/
Address: 5 Hood Street, Collingwood VIC 3066
Hours: Open 24 hours, 7 days. No appointment needed for emergencies, but please call before arriving.
Website: https://carevet.com.au/wp/
Advanced Vetcare – Kensington
Phone: (03) 9092 0400
Address: 5 Hood Street, Collingwood VIC 3066
Hours: Open 24 hours, 7 days.
Website: https://advancedvetcare.com.au/contact/
Address: 5 Hood Street, Collingwood VIC 3066
Hours: Open 24 hours, 7 days.
Website: https://advancedvetcare.com.au/contact/
Advanced Vetcare – Kew
Phone: (03) 9020 3555
Address: 2–6 Chandler Highway, Kew VIC 3101
Hours: Emergency consultations 4 pm to midnight on weekdays, and 7 am to midnight on weekends and public holidays. Critical care available.
Website: https://advancedvetcare.com.au/contact/
Address: 2–6 Chandler Highway, Kew VIC 3101
Hours: Emergency consultations 4 pm to midnight on weekdays, and 7 am to midnight on weekends and public holidays. Critical care available.
Website: https://advancedvetcare.com.au/contact/
Before you leave & what to expect
Before you leave
Keep your pet warm and quiet. Do not give human medicines. If there is bleeding, apply gentle pressure with a clean cloth. Use a secure carrier for cats. For dogs, use a lead and lift carefully, supporting the chest and hindquarters. Call the clinic as you set off so they can be ready.
What to expect on arrival
Emergency hospitals triage patients. The most critical pets are seen first, which can mean waiting if your pet is stable. Fees are set by each hospital, and payment is usually required at the time of care. If you have pet insurance, bring your policy details or app.