Do you service my area?

We predominantly service Inner Metro Melbourne suburbs and CBD. See our serviceable area for the suburbs we cover.

What is included in the Consultation fee?

There is a Standard Consultation fee of $129 with Vacciantion and $149 with Health Check, which includes travel, consultation and clinical examination of your pet. This is within normal week-day operating hours and within our serviceable area (see above). Any extras will incur additional fees including additional pets, vaccinations, medications, diagnostic tests etc.
Other surcharges can apply. Visit our pricing page.

What do I get when I choose First Paw?

Travelling to your home - convenient and saves you time.

First Paw’s professionalism, expertise and friendly service.

Consultation including thorough history taking/discussion, clinical examination and treatment.

Info links and emailed certificates as required.

Unbiased referral advice and follow ups if required.

Is it possible for the vet to see more than one pet at the one visit?

Yes certainly we can, in fact we encourage multi-pet visits and offer discounts for subsequent pets. Usually we have a limit of 3 pets within our normal consultation time, however feel free to contact us if you are interested in more than this.

Does First Paw have it’s own vet hospital? And can you do procedures such as sedations, dentals, surgeries, anaesthetics, imaging, hospitalisation etc.?

Unfortunately we do not. We are an exclusive mobile vet consulting service. Your pets health is our number one priority therefore we provide non-biased referrals for anything that is best suited for a vet clinic/hospital. Some examples of cases where we recommend a vet clinic/hospital visit rather than a mobile service include:

– Sedation procedures - nail trims, cast removals, anxious cat grooming etc.
– Imaging procedures - xrays and ultrasounds
– Surgeries and Dentals under general anaesthetic
– Emergency cases and management

A vet hospital is necessary for the above as it has the necessary support staff and facilities required to provide gold standard veterinary care. See our services page for everything we offer.

I can’t get to a vet clinic for some reason e.g. I have no car, what should I do?

If your pet requires urgent medical care or a service we don't offer the following pet transport options are available:

– Uber for pets
– Pet Taxi
– Alternatively you can try seeking help from family, friends or neighbours etc.

* Please note we do not provide pet transport services.

Where do you refer cases for surgical, medical, imaging or pathology services?

We are happy to refer you back to your regular local vet, alternatively we can provide non-biased referral options to a range of clinics and specialist centres.
Emergency/after hour Vet Hospitals:

– Lort Smith Animal Hospital (North Melbourne)
– CARE (Collingwood)
– Advanced Vet Care (Kensington)

Do you do home euthanasia?

Yes we do home good-byes.

We strongly believe this is a much preferred alternative when saying good-bye to your beloved pet.

Please enquire at hello@firstpaw.com.au or call us 03 9013 8490.

Please note we do not offer body collection, storage or cremation services. We highly recommend edenhills.com.au for this.

Learn more about Home Good-byes.